Vodacom can you answer this one question?
<p>Why is that whenever a Vodacom contract comes to an end , it reverts from 4G to 3G? It had 4 contracts with Vodacom and it happened to all of them! What follows, is a painful experience to get it back on 4G. Lately, I just end up going prepaid and throwing away the SIM cards even though I would have liked to keep the number. This problem is not unique to me, a quick search will reveal the extend. For this reason, I refuse to take out any more contracts with Vodacom. Thank you Vodacom for spoiling a great experience as you certainly have a great network!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
