Vodacom can't provide summary voice and data usage

<p>I find it quite unbelievable that Vodacom, who have access to my entire client and usage file, is unable (or unwilling) to give me a summary usage for my voice and data each month. I enquired bout this now and was told by their Customer Service department that all they can do is point me to my itemised bill or I can go and obtain such itemised bill from one of their stores. Then all I have to do is do the reconciliation manually -- you can imagine what that means with call ... countring how many minute, line by line ... Why cant they do this themselves? They have the data ... and they should be able to run a quick report.</p>