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Frans B
1 reviews | Active since Oct 2010
22 Mar 2016, 13:31
Vodacom can't deliver what is advertised
It is time for me to upgrade so I got one of vodacoms deals booklets and wanted to get the IPhone 6. According to the March booklet you can still get the Iphone 6 on a smart plan, but when o tried to get this deal i was told that the phone was discontinued. Now how can you advertise such a phone and not be able to give it to your customers. I tried phoning head office in Pretoria but they cannot give me a solution or a valid reason why they are advertising something that has been discontinued.<br> <br> I will not lodge a complaint with ASASA for incorrect advertising.<br> <br> I'm very disappointed in vodacom!
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Replies (1)Vodacom's replyOfficial
22 Mar 2016, 14:32Hello FBroodryk,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply22 Mar 2016, 14:32
Official
Hello FBroodryk,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
