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Frans B

1 reviews | Active since Oct 2010

22 Mar 2016, 13:31

Vodacom can't deliver what is advertised

It is time for me to upgrade so I got one of vodacoms deals booklets and wanted to get the IPhone 6. According to the March booklet you can still get the Iphone 6 on a smart plan, but when o tried to get this deal i was told that the phone was discontinued. Now how can you advertise such a phone and not be able to give it to your customers. I tried phoning head office in Pretoria but they cannot give me a solution or a valid reason why they are advertising something that has been discontinued.<br> <br> I will not lodge a complaint with ASASA for incorrect advertising.<br> <br> I'm very disappointed in vodacom!

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2016, 14:32
Official
Hello FBroodryk,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team