1 reviews | Active since Feb 2011
VODACOM - Can't change my debit order details via email.
<p>I'm currently in Abu Dhabi. However I need to change my Debit Order details.</p> <p> </p> <p>If I go on the Vodacom Website Support page (http://help.vodacom.co.za/personal/emailus/) they say that they've removed the email support function to help the customers faster. You can only phone a 082 number for diffenent support. What a load of bull.</p> <p> </p> <p>I can't phone a 082 support number from here. How else can I change my debit order details. How does VODACOM support their customers that are not in South Africa but have a contract with them?</p> <p> </p> <p>Thanks,</p> <p>Andre.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
