Vodacom can't
Data & WiFi connectivity has been down locally for the past 12 hours. Various call centre agents offer assistance from "Take your phone to a Vodacom shop" to "I can't help you" to "I can't see a problem on my side". Phone calls & smses: No problem. Mobile data and WiFi connectivity: Non-existent. This is why I have another phone with MTN. MTN connectivity is being used to log this complaint against Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Regards
Vodacom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Regards
Vodacom Social Media Team