MT
Matt T
1 reviews | Active since Aug 2021
14 Apr 2025, 06:10
VODACOM CAN **** OFF
Absolutely nothing good to say about vodacom right now. Signal has been gone for the last 6 days. I have called in every single day and complained as I run my business through vodacom. I'm loosing business through not having signal. Doesn't seem to worry vodacom at all because today is a WEEK with not having signal. I've had to resort to using MTN and have decided to stop paying my vodacom bills each month. Vodacom you must try and debit order from any of my accounts this month. I don't want ANYTHING TO DO WITH YOU. YOU GUYS CAN'T ANSWER WHY WE HAVE NO SERVICE FOR A WEEK MTN is the way forward.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
14 Apr 2025, 10:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2025, 10:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
MT
Matt T's updateReviewer Update
15 Apr 2025, 05:47And yet another lie from vodacom. Everyone is the sweetest when trying to tell me the problem is getting sorted out! Today is DAY 8 ****hole. All you did was finally give me a reference number. I STILL HAVE NO SIGNAL WHICH MEANS I HAVE NO BUSINESS
IF I GET A BILL AT THE END OF THIS MONTH. I WILL SEE YOU I COURT. YOU ****HOLES ARE I BREACH OF CONTRACT AND I WILL NEVER PAY ANYTHING TO VODACOM AGAIN
VODACOM CAN **** OFF.
IF I GET A BILL AT THE END OF THIS MONTH. I WILL SEE YOU I COURT. YOU ****HOLES ARE I BREACH OF CONTRACT AND I WILL NEVER PAY ANYTHING TO VODACOM AGAIN
VODACOM CAN **** OFF.
MT
Matt T's update15 Apr 2025, 05:47
Reviewer Update
And yet another lie from vodacom. Everyone is the sweetest when trying to tell me the problem is getting sorted out! Today is DAY 8 ****hole. All you did was finally give me a reference number. I STILL HAVE NO SIGNAL WHICH MEANS I HAVE NO BUSINESS
IF I GET A BILL AT THE END OF THIS MONTH. I WILL SEE YOU I COURT. YOU ****HOLES ARE I BREACH OF CONTRACT AND I WILL NEVER PAY ANYTHING TO VODACOM AGAIN
VODACOM CAN **** OFF.
IF I GET A BILL AT THE END OF THIS MONTH. I WILL SEE YOU I COURT. YOU ****HOLES ARE I BREACH OF CONTRACT AND I WILL NEVER PAY ANYTHING TO VODACOM AGAIN
VODACOM CAN **** OFF.
Vodacom's replyOfficial
15 Apr 2025, 12:25Dear Matt.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the Network department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the Network department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Apr 2025, 12:25
Official
Dear Matt.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the Network department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the Network department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
MT
Matt T's updateReviewer Update
15 Apr 2025, 12:35Have been noted and raised? To WHO? TODAY IS 8 DAYS WITHOUT ANY BUSINESS YET YOU DO NOTHING TO REPLACE MY LOST BUSINESS. **** OFF I WANT NOTHING TO DO WITH VODA**** ANYMORE. BETTER NOT BILL ME. YOU HAVE BEEN WARNED. NOW **** OFF
MT
Matt T's update15 Apr 2025, 12:35
Reviewer Update
Have been noted and raised? To WHO? TODAY IS 8 DAYS WITHOUT ANY BUSINESS YET YOU DO NOTHING TO REPLACE MY LOST BUSINESS. **** OFF I WANT NOTHING TO DO WITH VODA**** ANYMORE. BETTER NOT BILL ME. YOU HAVE BEEN WARNED. NOW **** OFF
MT
Matt T's updateReviewer Update
18 Apr 2025, 08:16I take it that vodacom is still useless. The ENTIRE AREA has been without signal for 11 days with many people trying to get it fixed. Well at least Juandre has been trying. But yeah today is 12 complete days with no vodacom signal, which means that I have lost 12 days of business because vodacom is useless. I want to be able to use what I have to pay for. But I can't. Yet I will get billed this month. Better not do that
MT
Matt T's update18 Apr 2025, 08:16
Reviewer Update
I take it that vodacom is still useless. The ENTIRE AREA has been without signal for 11 days with many people trying to get it fixed. Well at least Juandre has been trying. But yeah today is 12 complete days with no vodacom signal, which means that I have lost 12 days of business because vodacom is useless. I want to be able to use what I have to pay for. But I can't. Yet I will get billed this month. Better not do that