KT
Keegan T
1 reviews | Active since Jun 2014
28 Apr 2021, 21:46
Vodacom can not supply fibre!
Hi there, I can't believe how many companies are claiming they can provide fibre, and here is another. It took a year for Vodacom to get to a point where I have some kind of internet in my area. They then say they are waiting for permission to install. They suggested that in the mean time I can get LTE until they sort out the fibre. The first month is free, but after that you pay the Uncapped fibre price of R599, but capped to 100gb!
I then accepted the offer of interim LTE until the fibre. Phone call after phone call to Vodacom call centre & still the LTE does not work as it should!
All I can say to anyone considering Vodacom as a fibre supplier, "DO NOT DO IT!"
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Replies (1)Vodacom's replyOfficial
29 Apr 2021, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2021, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
