RD
Riaan D

1 reviews | Active since May 2017

30 May 2017, 10:12

Vodacom can not port my number!

<p>I have posted a review on the 19th of May 2017 (11 days ago) about this issue, but it seems to just be ignored the whole time.</p> <p>It has been almost 3 months [83 days (2 months, 22 days)] since Vodacom started this porting process, but I am still waiting.</p> <p>Not a single person at Vodacom can explain to me why they are unable to port my number.</p> <p>Here is a link to my previous post on HelloPeter.com and a link to my Facebook post wich has also been ignored:</p> <p>HelloPeter.com:https://www.hellopeter.com/vodacom/reviews/porting-of-number-from-fnb-to-vodacom- ********** </p> <p>FaceBook.com:https://www.facebook.com/Vodacom/posts/ ********** ********** 047?comment_id= ********** ********** 047</p> <p> </p> <p>I have been refere to from department to department with no results whatsover.</p> <p> </p> <p>I do not know what else I can say.</p> <p> </p> <p>Pathetic!</p>

0
Replies (2)
Vodacom
Vodacom's reply30 May 2017, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RD
Riaan D's update31 May 2017, 10:19
Reviewer Update

This is unacceptable, another 24 Hours went by with no feedback from Vodacom.

It has now been 84 days (2 months 23 days), but who is counting, defenatively not Vodacom, they just do not care.

I will have to take this to the next level, because I have never seen such incompetence.

I am planning on sharing this incompetence on social media, and possibly other media platforrms if this matter is not resolved soon.

I had enough, have you no shame?