1 reviews | Active since Nov 2012
Vodacom can not grasp the meaning of "service provider"
Requested a migration from my personal account to my business account. Result is no connection for three weeks, many hours on the phone and a needless sim swap. Never mind how much business I have lost due to no connection.
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Lourius,
As per our recent conversation,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that the above complaint for your mom's number was escalated to Vodacom Business department for further review and feedback to you.
Please accept our apologies for the delay.
Warm regards,
Shad
Dear Lourius,
As per our recent conversation,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that the above complaint for your mom's number was escalated to Vodacom Business department for further review and feedback to you.
Please accept our apologies for the delay.
Warm regards,
Shad