GS
Gerrit S

1 reviews | Active since Dec 2018

14 Jan 2019, 14:33

Vodacom can not get their act together !

My Vodamail worked perfectly from the first of January 2019, however from today (14 Jan 2019) it does not work at all. I get : Login Details are incorrect Verify your Username and Password

I get no further than that. If all the login details are still the same than yesterday, how can it be incorrect today ?

Due to my hearing impairment, i am not prepared to call Vodacom Customer Care and be subjected to the humiliation i experienced during December 2018

PLEASE Vodacom, get your act together !!! I use my MS Outlook for business purposes too !!

Do i have to read anything in it that the technician from Vodashop is using Google Mail ????

0
Replies (2)
Vodacom
Vodacom's reply14 Jan 2019, 15:53
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
GS
Gerrit S's update14 Jan 2019, 18:31
Reviewer Update
All i got was q questionnaire via sms how i experienced their service . WHAT SERVICE ??????? I CANNOT GET ACCESS TO MY EMAILS >>DO YOU GET IT ?????