1 reviews | Active since Jul 2013
vodacom can NOT deliver service
<p>Been with vodacom for 2 decades, will now cancell all my contracts with them.They send you bills that does not correspond to their other departments, so they suspend all 3 of my phones for R101.00, due to their INCOMPETENCE.They do not call, send sms or email, just suspend all my phones, and i dont know why.i Found out their posted bills are wrong, you pay the amount as per on the latest bill, but their bill does not even correlate to the actual amount.This means i have to suffer due to the incompetence of their BEE staff, they are forced into positions that none of them know how to handls, i will leave Vodacom as soon as my contracts run out.I refuse to finance BEE !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
