RG
Rowanne G
1 reviews | Active since Feb 2021
10 Jun 2021, 23:32
Vodacom can not cancel contract
Called the call center last month to cancel my contract, was told I will receive an sms or e mail, confirming cancelation, till date the contract has not been canceled and know I'm even being charged extra for something I know nothing about.
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Vodacom's replyOfficial
11 Jun 2021, 09:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2021, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team