1 reviews | Active since May 2013
Vodacom can I have some service please
I need a cell phone for my business and a mobile wifi device. After getting no service from MTN I crossed the passage to Vodacom in the Lifestyle Center in Tzaneen and requested a particular device and phone advertised in your booklet. The reaction was 'eish no stock' So I went to Tzaneng Mall, same reaction. So on Sunday I went online and ordered the items. I got the confirmation mails and thought 'hallelujah I getting the stuff I need' Monday I try check on my order status and the online tracking says the orders don't exist.Tuesday I call the call center and the cheerful fellow says he is picking up my orders and it should be delivered that day or Wednesday. So much for 48 hours. Its now Wednesday 16h00 and after a 10 minute wait to your call centerI got a human on the line just for the call to be dropped. Really!!! I hate that I only have 2 options...MTN and you and you both suck! Can someone please send me the items I have ordered as I do need them
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)