MM
Mandisa M
1 reviews | Active since Dec 2018
21 Sept 2021, 08:28
Vodacom can forget about me being a loyal customer!!!!!!!
Disappointing service from vodacom regarding my fibre reallocation. I've been with vodacom for over 10 years and the service I've received is so bad that I won't be paying a second month for fibre that I am not able to use havs tried multiple times to lodge complaint but no one is willing to take ownership.so forget about my payment for this month .every advisor I've spoken to is Givin me different information. This is really bad 👎 😕 😔 😐
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Sept 2021, 09:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2021, 09:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mandisa M's updateReviewer Update
21 Sept 2021, 15:52It's been a full day I still haven't received any call as advised I would be.your company lacks urgency and all you want to do is pull debits on my account. I'll make sure that doesn't happen this month.i value my money and will make sure you don't see my contribution this month.after 10 years this is what I get.im speechless jus cancel that fibre
MM
Mandisa M's update21 Sept 2021, 15:52
Reviewer Update
It's been a full day I still haven't received any call as advised I would be.your company lacks urgency and all you want to do is pull debits on my account. I'll make sure that doesn't happen this month.i value my money and will make sure you don't see my contribution this month.after 10 years this is what I get.im speechless jus cancel that fibre
MM
Mandisa M's updateReviewer Update
06 Oct 2021, 18:55Please advise what number you called with and I can only be reached after 2pm
MM
Mandisa M's update06 Oct 2021, 18:55
Reviewer Update
Please advise what number you called with and I can only be reached after 2pm
MM
Mandisa M's updateReviewer Update
06 Oct 2021, 18:55It's not good enough. The service just keeps getting worse.
MM
Mandisa M's update06 Oct 2021, 18:55
Reviewer Update
It's not good enough. The service just keeps getting worse.