TM
Tebogo M
1 reviews | Active since Nov 2021
01 Dec 2021, 16:09
Vodacom can do better than this
I'm trying to solve one thing for months and months. People promise to do one thing right but it doesn't happen and all you experience is setbacks one way. vodacom communication level fails me as people don't login our complaint instead they just promise you.
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Replies (2)
Vodacom's replyOfficial
02 Dec 2021, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Dec 2021, 13:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the necessary credits were done, account closed and ITC Updated. This process can take within 7-14 working days.
Regards Consumer Website Team
Regards Consumer Website Team
Vodacom's reply06 Dec 2021, 13:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the necessary credits were done, account closed and ITC Updated. This process can take within 7-14 working days.
Regards Consumer Website Team
Regards Consumer Website Team