MA
Malan A

1 reviews | Active since Feb 2018

18 Feb 2018, 17:51

Vodacom can afford this?

Well, well, well. So I'm not the only customer complaining about Vodacom. I count 12 so far on just this one website for today only. Vodacom I am so happy for you that your business is doing so well that you can afford to chase customers away at this mindboggling rate. Hope you can keep it up. I certainly do not think any business can afford this. I will cancel my 3 contracts soon. Not because of my complaints but because you make no attempt to answer my questions.

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Replies (2)
Vodacom
Vodacom's reply19 Feb 2018, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Feb 2018, 14:47
Official

Dear Mr Ackermann

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

RJ