TD
Thokozani D

1 reviews | Active since Mar 2015

20 Mar 2015, 17:23

Vodacom Campus Square is so Pathetic

So I rock up to the vodashop for an upgrade and because I'm black and non South-African I cnt get an iPhone 6 plus. The lady serving me nd her manager tell me my passport is nt visible and they indeed show me the phone and confirm that m due for an upgrade but just won't gve it to me coz they shud verify my identity! Really nw, how do u do that? No anwer! I've been to over 6 countries including European ones and Asian ones and not a single port of entry has ever awarded me with this bull! Shame on Vodacom but again m not regretting coz Mtn was readily waiting to hook me up with e same phne on a million times better package and for less! Vodacom is officially the ****tiest network in RSA, telkom and cell c are probably way much better! There is no ************** and down-sizing an individual that goes beyond this!

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Replies (1)
Vodacom
Vodacom's reply21 Mar 2015, 06:42
Official
Hello Thokozani Dube,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team