HS
Hugo S
1 reviews | Active since Jul 2010
12 Dec 2018, 22:38
Vodacom came through
I had a bit of trouble getting the black Friday special. However, after some emails, Vodacom came back to me and honoured the black Friday deal. My phone was dropped off today. It was a bit of an uphill battle, but the important thing is, Vodacom stuck to their word.
Thanks, Vodacom. Credit where credit is due.
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Replies (2)
Vodacom's replyOfficial
13 Dec 2018, 06:46 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2018, 06:46
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Dec 2018, 08:12 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2018, 08:12
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,