SJ
Sally J

1 reviews | Active since May 2012

20 Sept 2016, 09:19

Vodacom calls to sell extra data but then don't hear from them

<p>This is the second time this has happened - On Friday 26th August, Vodacom called me to offer a 3GB SIM / data package and free wifi router. After a 45 min phone call, I accept and get told the router will be delivered to me the following week. It is now almost a month later and I am still waiting. SECOND time this has happened. Such a waste of my time.</p>

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2016, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SJ
Sally J's update23 Sept 2016, 14:32
Reviewer Update

STILL NOTHING BUT THIS COPY AND PASTE REPLY FROM VODACOM