1 reviews | Active since Sept 2017
Vodacom calls me 10 times a week with the same question.
I keep getting calls from Vodacom asking to speak with the person who pays my account. I have referred his contact information countless times and have been reassured by the call staff that my number will no longer be called. Today I have been called 4 times again and it is beyond frustrating! Its shocks me that such an established company cannot resolve such basic admin problems. I will definitely be switching networks if this is not resolved as soon as possible.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Jed
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Jed
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
