Vodacom Callous Indifference aided by a shocking Customer Care facility
Vodacomm are of the opinion that I need to pay a cancellation fee because my wife had the impertinence of dying recently. I have made two visits to my local VC outlet. I have tried to get resolution using the Internet based Customer Care facility 4 times. I have requested that VC communicate with me by email - apparently they dont understand the phrase "Please communicate with me by email" The uncontrollable s******ing from the consultant at VC when I remarked that my wife no longer needed a cellphone where she has gone I did not find funny. In my 55 years of developing computer applications I have never seen.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS