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Mandy M
1 reviews | Active since Oct 2023
09 Oct 2023, 11:22
Vodacom Callous and ***********.
Almost a full year I have requested that they send me proof of a contract renewal. None has been received by either them or their 3rd party companies that they sub contract to. I have now been handed over because somebody cannot send a confirmation that i owe them money. i must just pay? Cant get hold of management either. Who can you speak to in order to get this resolved?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Oct 2023, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mandy M's updateReviewer Update
10 Oct 2023, 13:14A reply sent to me this morning which is not available for me to see? I got called yesterday with the recommendation that i go into a Vodacom shop because there is no other way to help me. How is this helpful, Vodacom?
MM
Mandy M's update10 Oct 2023, 13:14
Reviewer Update
A reply sent to me this morning which is not available for me to see? I got called yesterday with the recommendation that i go into a Vodacom shop because there is no other way to help me. How is this helpful, Vodacom?