1 reviews | Active since May 2012
Vodacom Call Limit not working
I have a 2GB per month data contract which I have been using for the last 2 years, I have set a call Limit for R50 to avoid huge bills. But for the last 2 months I have been billed more than R1000 on my data contract which actual cost is R200/month.<br> <br> I phoned Vodacom and they said due to a slow system the call limit might only be activated a while later, I can understand that.<br> <br> But to use more than 500MB (R1000) in a while later is impossible especially if you only use your data for e-mails and a bit of internet research.<br> <br> So in other words the call limit does not work at all or a while later can be up to a week.<br> <br> I would like to be credited the amount used because the call limit did clearly not work. I do not get notifications as the simcard is in a wifi router.
Good Day Mr. Gerald Johannes
As discussed telephonically this matter has now been resolved.
We apologised for any inconvenienced caused.
Regards
Vodacom Consumer Website Team
Good Day Mr. Gerald Johannes
As discussed telephonically this matter has now been resolved.
We apologised for any inconvenienced caused.
Regards
Vodacom Consumer Website Team
