Vodacom Call centres SUCK

RE:- Cancellation - ********** ********** 398 ********** 884947

REF# 464 912 287 Sipho 09/11/207

Hi in November Last year i cancelled 3 Vodacom contracts that had run their course and would expire in December - I gave 30 days notice of cancellation and got a call reference number from the Vodacom call Centre who assured all would be taken care of

My cellphone bill is roughly R2000 so I do not check the statement monthly - unfortunately this month I checked and Vodacom has not cancelled the lines -

They were still being debited for Jan 2018 and Feb 2018

When I called in they gave some lame excuse even though I had all dates , people and ref numbers issues in December

I demanded a refund for the debits after cancellation date - as it was not my fault and I did what I was supposed to do .

Called back today Stello REF# ********** 13:18