MK
Mohamed K
1 reviews | Active since Dec 2020
28 Dec 2020, 14:05
Vodacom Call centre staff complaint
Vodacom service over the festive season is pathetic. The managers resting as told by service agent.Service Agents are very rude and not customer caring and drop class as they feel at lib. Vodacom customers must be aware of this poor service
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Vodacom's replyOfficial
28 Dec 2020, 15:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 15:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team