DP
Dave P
1 reviews | Active since Jan 2019
07 Jan 2019, 11:28
Vodacom Call centre **** ***
This "call centre" **** has been listed before and is still operating from ********** 700. They called a number listed on my account (family member) asking for my details. Clearly you have done nothing about it.
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Replies (2)
Vodacom's replyOfficial
07 Jan 2019, 13:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2019, 13:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Jan 2019, 12:03Dear Dave,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that we will email our Rewards team and request that they remove your details for any reward offers.
Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that we will email our Rewards team and request that they remove your details for any reward offers.
Regards Consumer Website Team(SA)
Vodacom's reply08 Jan 2019, 12:03
Official
Dear Dave,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that we will email our Rewards team and request that they remove your details for any reward offers.
Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that we will email our Rewards team and request that they remove your details for any reward offers.
Regards Consumer Website Team(SA)