Vodacom Call Centre - Noise Levels

I am quite livid at the professionalism with your call centre department, tried to do an upgrade via the telephone and the noise in the back ground was unbearable as we had to ask to consultant to tell the ladies in the back to stop making noise as we could not hear him and he kept asking us to repeat our self. when we asked why so much noise he mentioned that someone is getting proposed. but there is a place and time for everything. surely there should be some work ethics that needs to be adhered to.

Believe me when I say that I was not impressed at all. The noise level at your call centre department needs to be limited as we as customers are calling in and needs to be heared not repeated.