Vodacom call centre inefficient

Good day,<br> <br> I would like a matter resolved in relation to incorrect information given when initiating a contract with Vodacom in January 2015. I keep getting referred to different departments and no one is actually resolving the problem. <br> I keep having to explain my situation to different sales representative to no avail. <br> <br> Please may I have a dedicated resource to assist with resolving this problem as I have spent 2 hours on the phone today regarding this problem and I would like to waste any more time on this matter<br> <br> Regards,<br> Nandi<br>