BS
Brent S

1 reviews | Active since May 2017

22 Jul 2018, 13:20

Vodacom call centre - hopeless.

Vodacom call centre is hopeless. Took 5 hours and 21 call for me to get a contact number for one of their stores. Still waiting for a team leader to call me back 3 days later

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2018, 16:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team