SP
SAVITA P

1 reviews | Active since Feb 2014

04 Aug 2016, 13:25

Vodacom Call Centre Employees Disgusting

<p>I app**** for a contract this morning and phoned ********** 4 at 15:12 to follow up. I held for a few seconds and then my call was answered but nobody spoke on the other side. I held and repeatedly said hello for 5 minutes,35 seconds but to no avail. I would like you to listen to the recording from phone number ********** 459 and listen to what goes on in the call centre and how the consultants call the very customers paying their salaries annoying.</p>

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 13:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team