Vodacom Call centre abusive

At 17:44 on 09/06/2015 I attempted to cancel a data package with ***. The male agent answered the phone and did not speak for a while....making me wait for him. Once he decided to do his job I asked him if he was done striking from doing his work of answering the phone. He ignored me and attempts at getting his name as he realised he became abusive and I promised to report him.<br> <br> Shocking shocking non service. I called again and Vuyisela helped me 100%.<br> <br> Daniel