HG
Henriette G

1 reviews | Active since Feb 2022

01 Feb 2022, 14:04

Vodacom call centre

I am so mad. We have been with Vodacom for more then 5 years. And today I upgraded to a A32. The call centre gave me a call back and that was the rudes guy. He wanted me to take a Vivo Y52 witch I said no to. But he rudely informed well I did tell you that A32 is end off stock. I said I will wait and see. Witch he rep**** to well you are warned. I told him he is very rude and he said well you wont listen.

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2022, 16:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team