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Fulufhelo M

1 reviews | Active since Feb 2012

02 Nov 2016, 22:54

Vodacom Call Centre

<p>I received a call from vodacom and the consultant told me that I won a phone from vodacom but I will pay R79 a month or so. I told the consultant that I am not interested and I don't want a phone from vodacom but to my surprise today I received a phone from vodacom. I want vodacom to come and fetch their phone because I don't want and I made it clear to that I don't their phone. And I want that consultant to be disciplined because what he did is wrong I never agreed to take a phone from vodacom if this is how vodacom conducts business this is totally wrong because they cannot force people to take their phones. </p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 06:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,