Vodacom *********** call centers together with supervisors

Vodacom contract, very frustrating. If I knew I would've opted for cell C or Telkom. I had a problem with the S24 which they came to collect its been 2 months now i am still billed for a the package that i do not have, every time i call i am being taken between cancellation department and after sales department, what is goin on with this network provider? paying for a phone together with the insurance for a phone i dont have what do yo call that?