Vodacom call centers more trouble then help

<p>I had recently upgraded with vodacom, then then recieved a call to say my upgrade is on it way to me. i called vodacom help line- which was no help. the guy who answeres my call had no clue what he was doing and then put me on hold for some else to help me after waiting for vodacom customer care to anser my call for 20 minutes i get cut off. then i call back the get a person who has no clue put me on hold then transferes me and quess what its been 26minutes and im still holding.</p>