1 reviews | Active since Oct 2011
Vodacom call center Tam leader Pathetic attitude
<p>Ever since 19th of september no one has ever contacted me and know my simcard is not even working and my contract still active. i called several times and i happen to speak to another pathetic team leader who doeant even have manners by the name of Samu Midrand call center who just ask me what do i want as theres nothing she can do for me. like honestly is that how u speak to a client? and she promise to call but guess what ? she never bothered even when i told her to email me she didnt bother. Vodacom it's either you the one whos failing us or just give people jobs though they dont need it. I'm in customer service and i pride myself to my company and the customers i assist. Cause as a customer myself i want people to respect me as much as i respect them. </p> <p>In case u didnt realise i use that simcard for my work and for you to just block it and dont even bother to attend to my enquiry it's upsurd and disturbing. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
Our records reflect that the Retentions Team cancelled your contract and created the credits.
Once again, we would like to apologise for the delay and any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
Our records reflect that the Retentions Team cancelled your contract and created the credits.
Once again, we would like to apologise for the delay and any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
