Vodacom call center *******

I***- 27 Vodacom account number

Nunber to cancel ***

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I am really upset with Vodacom, as my account came to an end in August 2020, I called Vodacom call center twice in August and October 2020 to cancel my account. The call center advised that my account will be cancelled.

Again I called in January 2021, the call center personnel advised that I never canceled my account and that this is the first time I'm calling in to cancel.

I was charged premiums from Sept 2020 to February 2021. Vodacom again and reported this matter but they insisted rate there is no calls ligged from me to them requesting any cancelations.

I want my monies refunded to me as this is not fair. IVODACOM CALL CENTRE STAFF WAS WORKING FROM HOME. IT IS NOT MY PROBLEM IF THEY DID NOT LOG MY CALL TO DCANCEL .

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