Vodacom call center. Miss leading people

Item: Vodacom
Rating: 3
Author: Vikash N

Shocking services with Vodacom SA. I did an upgrade and was promised data and now has been removed and called several times and getting no return calls or no feed back. I am disgusted with Vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

26 Apr 2019, 15:03

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 Apr 2019, 15:03

Official

Vodacom's replyOfficial

29 Apr 2019, 12:07

Dear Vikash

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply29 Apr 2019, 12:07

Official