Vodacom call center lies and tricks

The call center called and told me that I will get a smaller rate on my cellphone contract with more data. They clearly said that there will be no change in my contract besides a lower monthly amount and more data. I double checked this as I know they like to trick you and I knew the call was being recorded.

However, when it came to paying my monthly amount, it had an additional R150 charge. We went to the local branch and there they said that my contract has been upgraded with an added monthly amount of R150. This is opposite of what the call center told me.

I have been a customer of Vodacom for more than 15 years and I feel like I was **** to and ******* into spending more. From now on, whenever I get a call from them, I will be ending the call before they get a chance to lie to me again.