TM
Thomas M

1 reviews | Active since Mar 2018

01 Jun 2018, 11:50

Vodacom call center bad service

i have call vodacom call center and i ask them to make a sim swap and they told me my number belong to a smart call contract and they say they will give me smart call center number but first time they gave me this number ********** 011 and only to find out it belong to edgars and then i have call again they gave me FNB center number i didnt know what do anymore. that was a bad bad service yesesss

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2018, 13:00
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jun 2018, 13:05
Official

Good Day Thomas

As discussed,
We have sent the requested detail via sms and PM.

Kind Regards

CJ