JL
Johan L
1 reviews | Active since Jun 2009
07 Apr 2020, 14:38
VODACOM
Vodacom has this daily shake to win prizes.
You win a free online course at Shaw Academy. What a joke anybody can just log on to the Shaws site and get a free course. Then to get your free course you have to supply your credit card details or you can't do the trial course. So it is not a free course. does Vodacom think we have an IQ of ten.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Apr 2020, 15:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2020, 15:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Apr 2020, 15:46Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Apr 2020, 15:46
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
JL
Johan L's updateReviewer Update
07 Apr 2020, 15:57The person that contacted me informed me that there is a option that you can choose that does not require the input of a credit card. The fact is that Vodacom gives you the impression that you have won something. The course is in any case free. The moment you register for the course get info that you must/can buy the Toolkit for R199 and then to get a certificate for another R199. The fact is, Vodacom is giving the "winners" the impression that they have won something and that is not true. I tried to explain this to the Vodacom rep and he seemed to jump around the subject. Shamefull
JL
Johan L's update07 Apr 2020, 15:57
Reviewer Update
The person that contacted me informed me that there is a option that you can choose that does not require the input of a credit card. The fact is that Vodacom gives you the impression that you have won something. The course is in any case free. The moment you register for the course get info that you must/can buy the Toolkit for R199 and then to get a certificate for another R199. The fact is, Vodacom is giving the "winners" the impression that they have won something and that is not true. I tried to explain this to the Vodacom rep and he seemed to jump around the subject. Shamefull