SB
Sebastian B

1 reviews | Active since Apr 2021

18 Apr 2021, 02:48

Vodacom ..

I'm disappointed in vodacom.... numerous times you purchase data, just to know that they gladly take their money first and disappoint on their delivery... on the app it reflects anytime data with the amount you purchased for but get told you're offline when connecting... settings on the phone have not been changed .. even try doing a customer comments on their *135# number doesn't even work ... come on vodacom ... with the technology in your hands you should not be having small technical issues ....

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Replies (1)
Vodacom
Vodacom's reply18 Apr 2021, 09:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team