CVdW
Caren Van der Westhuizen
1 reviews | Active since Apr 2022
30 Apr 2022, 09:31
Vodacom
I am struggling since 29 March 2022 to access my vodamail. When I called them they said something about migration but was not able to assist me. I phoned Kuruman store, and the technician said he is leaving the store now because it is his weekend off. I can call Kathu. I called and that technician told me he cannot assist me. The Monday I went to Kuruman store and the technician logged a complaint. A man called me and my vodamail was right for a few days. Now I cannot access my account. Once again I logged a complaint, but after 6 days, I am still waiting for someone to phone me.
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Replies (1)Vodacom's replyOfficial
30 Apr 2022, 18:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2022, 18:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
