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Eben D
1 reviews | Active since Sept 2024
03 Jun 2025, 12:27
Vodacom
For months now Im paying Vodacom R1000 per month for WiFi and I never had WiFi and still battle with them. If they cannot give me WiFi, I demand a refund for all the money that I have paid so far for nothing. Why did Vodacom not make sure that my area can recieve WiFi before they sold it to me??? Eben Dowd.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2025, 12:30 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2025, 12:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Eben D's updateReviewer Update
03 Jun 2025, 21:00Re: Vodacom has rep**** to your review. Once again, I received a sms from Vodacom today that my case is closed. I'm really getting very upset about this whole problem. As I have said, I demand a full refund from Vodacom for a service that I paid for every month and which Vodacom could never deliver. Eben Dowd. ***, ***
ED
Eben D's update03 Jun 2025, 21:00
Reviewer Update
Re: Vodacom has rep**** to your review. Once again, I received a sms from Vodacom today that my case is closed. I'm really getting very upset about this whole problem. As I have said, I demand a full refund from Vodacom for a service that I paid for every month and which Vodacom could never deliver. Eben Dowd. ***, ***