Vodacom

I'm disappointed that Vodacom's response fails to acknowledge the facts. My contract expired on February 26th, and I had clearly informed Vodacom January 4th and through multiple phone calls that I did not want to renew it. Despite this, I was still charged for March. I reject the credit of R23.88 as it doesn't address the main issue – the incorrect charge of R256.49 for March. Since my contract ended on February 26th, I'm not liable for any charges post-expiry. I request a full refund for the March debit order. If this matter isn't resolved promptly, I'll escalate it further, including sharing my experience on social media!!!!