FK
Frederick K

1 reviews | Active since May 2012

15 Aug 2022, 10:03

Vodacom

I have sent an e-mail to Vodacom on their web page 02 August 2022 to complain about a **** that is going about that people have won a Red Kia automatic and a R25000.00 cash as a prize in the Vodacom unlock you summer competition. No one from Vodacom has bothered to contact me to date. I then tried again and I used their on line robot. I had a reply to wait for an agent to assist., after 28 mins of waiting I logged out. This shows that Vodacom do not care for there subscribers who use pay as you go and being a pensioner and having your money ******. So where is service delivery.

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2022, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team