CH
Calvin H

1 reviews | Active since Jun 2015

23 Nov 2024, 17:44

Vodacom

Till to date vodacom has not resolved my query with regards to my profile being blocked from opening a contract. This is the 2nd week that I have been In store and was not able to go through with a contract process. As per In store agents. There is a pending quotation on my profile via vodacom online. And due to this I am unable to process any applications.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2024, 11:18
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team