1 reviews | Active since May 2016
Vodacom Business - your call center doesn't have a clue!
Today I tried to call Vodacom Business to find out how to go about cancelling some contracts with them. Start off with the number on the statement ***, they say I must phone ***, hold on go through the 101 steps to reach someone to talk to only to be told to phone ***, again same process, only to be told to phone *** and then get told no I must phone ***.... It is absolutely ridiculous to be pushed from pillar to post and still no answer. I want to cancel my business account with you, the lines have expired so what is required in order for me to do this? And where do I send my request? SO FRUSTRATING!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
