LDBP
LIzl De Bruyn Pieterse
1 reviews | Active since Nov 2022
31 May 2024, 10:40
VODACOM BUSINESS - WORST WORST WORST experience.
I have been trying from January 2024 to move my personal account to my business account. First of all, my company registration number was on another company ( how does this happen?) and when that was sorted out after 3 months I am still trying to move my personal account to my business account. This has become radicicolous. Phoning them and then waiting 20min before being helped. Vodacom Business is the WORST, if you can't do it properly why then do it?
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Replies (1)
Vodacom's replyOfficial
31 May 2024, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 May 2024, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team