Vodacom Business Worst Service!!!!!!!

Vodacom has the worst customer service !!! Due to the strong winds experienced last week Monday , my wifi , outside antenna fell off. I called Vodacom to log a case and requested for a technician to be sent through to assist. I am still waiting for the technician to come . I call them everyday following up. The technician who was assigned , when I sent him a message to ask when he will arrive, he told me , something came up at his home so he won't come , and he sent a message saying " see you tomorrow!" As if he is my friend . I immediately called Vodacom again and asked for another technician to be assigned. A lady by the name if Gloria on second line support, called me and said she has assigned a technician who is currently in Randfontein to come to me and they will arrive at 1pm. 3 hours later I sm still waiting, I have had no internet connection for a whole week , and I am expected to pau them, for what ? This is really disappointing. I am using Vodacom business wireless wifi because I work from home , it doesn't come cheap at all, and this is the service we get . Very awful!